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Frequently Asked Questions
Shopping via WhatsApp is simple! Browse our products on the website, then click the WhatsApp button on any product you're interested in. This will open a conversation with our team where you can ask questions, get recommendations, and place your order directly through chat.
We accept various payment methods including credit/debit cards, bank transfers, and cash on delivery. Once you've selected your products via WhatsApp, our team will guide you through the payment process and provide you with the available options.
Shipping times vary depending on your location. Typically, domestic orders are delivered within 3-5 business days, while international shipping can take 7-14 business days. You'll receive tracking information once your order is shipped so you can monitor its progress.
We offer a 30-day return policy for most items. If you're not satisfied with your purchase, simply contact us via WhatsApp with your order details and reason for return. Once approved, we'll guide you through the return process and issue a refund once we receive the item in its original condition.
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. Contact us via WhatsApp with your location for specific shipping information and rates to your country.