Terms of Service
Last updated: September 08, 2025
1. Introduction
Welcome to Border Wala ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services, including our WhatsApp shopping service.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Using Our Services
2.1 Account Registration
You may need to create an account to use some of our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.2 WhatsApp Shopping
Our WhatsApp shopping service allows you to browse products on our website and place orders through WhatsApp. By using this service, you agree to:
- Provide accurate and complete information when placing orders
- Use WhatsApp in accordance with its terms of service
- Not use our WhatsApp service for any illegal or unauthorized purpose
3. Orders and Payments
3.1 Order Placement
When you place an order through our website or WhatsApp, you are making an offer to purchase the products. We reserve the right to accept or decline your order at our discretion.
3.2 Pricing and Payment
All prices are displayed in the currency specified on our website and are inclusive of applicable taxes unless otherwise stated. We accept various payment methods as specified during the checkout process.
3.3 Order Confirmation
Once we receive your order, we will send you an order confirmation via WhatsApp or email. This confirmation does not constitute acceptance of your order; it acknowledges that we have received it.
4. Shipping and Delivery
4.1 Shipping Methods
We offer various shipping methods as specified during the checkout process. Shipping times and costs vary depending on your location and the shipping method selected.
4.2 Delivery
We will make reasonable efforts to deliver products within the estimated delivery time. However, we are not responsible for delays beyond our control.
5. Returns and Refunds
5.1 Return Policy
You may return products within 30 days of delivery, provided they are in their original condition and packaging. Some products may not be eligible for return, as specified in our Return Policy.
5.2 Refunds
Refunds will be processed using the original payment method within a reasonable time after we receive and inspect the returned products.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.
7. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our services
8. Changes to Terms
We may modify these Terms at any time. If we make changes, we will provide notice by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after the changes take effect constitutes your acceptance of the revised Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
10. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: info@borderwala.com
- WhatsApp: 923353827757
- Address: 123 Main Street, City, Country
Have Questions About Our Terms?
Contact our customer support team for clarification.