1. Introduction

At Border Wala ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our WhatsApp shopping service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Data

We may collect personal identification information, including but not limited to:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• WhatsApp profile information

2.2 Usage Data

We may also collect information on how you access and use our website and services, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Device information
• Referring website

3. How We Collect Your Data

We collect data through various methods, including:

• Direct interactions (when you register, place an order, or contact us)
• Automated technologies (cookies, server logs)
• WhatsApp conversations
• Third-party sources (payment processors, delivery services)

4. How We Use Your Data

We may use your personal data for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders or inquiries
• To provide customer support
• To send you marketing communications (with your consent)
• To improve our website and services
• To detect and prevent fraud

5. WhatsApp Data Usage

When you interact with us through WhatsApp, we may collect and process the following information:

• Your WhatsApp profile information (name, profile picture)
• Your phone number
• The content of your messages
• Order details shared through WhatsApp

We use this information solely for the purpose of processing your orders, providing customer support, and improving our services. We do not share your WhatsApp data with third parties except as necessary to fulfill your orders (e.g., with delivery services).

6. Data Sharing and Disclosure

We may share your personal data with:

• Service providers (payment processors, delivery services)
• Business partners (with your consent)
• Legal authorities (when required by law)

We do not sell your personal data to third parties.

7. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. Cookies Policy

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@borderwala.com
• WhatsApp: 923353827757
• Address: 123 Main Street, City, Country